There is a full session fee for missed appointments without a 24-hour notice. 48-hour advance cancellation is preferred and 24-hour is required.
If you are unable to keep your appointment, please notify us as soon as possible. Because we do not double-book appointments, when you break your appointment, we are not able to fill the empty spot (Unless, at least 24 hour notice is given). As time and space is limited someone else may not be able to be seen by us. We value your time, so please value ours as well.
If you are late, please notify us. We will wait 15 minutes, and if a late notification is not given, the session will be canceled. If you notify us, either before or within the first 15 minutes, we will wait until you arrive. Scheduled appointments will end at the original scheduled time (50minutes/10 till the hour) and extensions are not given for late arrivals. We do not want to cut into the time slot of another client, and we will do the same for you.